Can I specify where I would like my room located (preferred floor, etc.)?

We  will do our  best to accomodate special room requests. 
Please feel free to state your request during your  reservation

We do hope and encourage our Guests to have a direct relationship with us with no intermediary while making their reservation:this will allow us to manage in full your reservation , price and room-type offered  in order  to satisfy your needs and expectations at best. 

All of our 18 rooms are provided with the same amenities although our property is a medieval building and by law cannot be altered (to protect the historical integrity of the structure).The difference between rooms is referring mostly to size.

Please contact us by email: info@anticopozzo.com or WhatsApp: +39 0577 942014

 

What's the earliest I can check in and latest check-out?

Check-in time
Our rooms are normally available from 2:30pm
If you arrive before this time you'll still be welcome: you can leave your luggage and use our services while waiting for the room is ready.

Check-out time

We kindly ask you to vacate your room by 11am on day of departure,
You can still leave your luggage safely and use our services to your actual departure

Does your hotel have smoking rooms available?

We have not smoking room.
Smoking is not permitted on the premises

Are dogs and other pets allowed in the hotel?

We're sorry, but although we love dogs and cats, we do not allow pets to accompany our guests to the hotel.

Are rollaway beds/cribs available?

Our Hotel provides rollaway beds and cribs on request.
Not all room types will allow rollaway beds.

How can I get best price for my reservation?

Our rates and offers for all room types are available online:  Show rates

Furthermore reserving on our website  you'll immediately take advantage of discount reserved for those who choose to book directly with us and guarantee safety of being followed and assisted by our staff for any need!

http://book.anticopozzo.com

Are any of your rooms large enough to accomodate a family of 4/5 ?

Most of our superior rooms Dante are very comfortable for a family;  they are very large and spacious ( 30-35 sqm) with a large double bed and 2/3 extra single beds.

What credit cards do you accept?

We accept Visa,Master, Amex , Satispay

A credit card number is required to guarantee your reservation.
No charge will be made against your credit card, the credit card data will serve exclusively
to guarantee your reservation. 
All your personal data including your credit card information will be erased from our records upon your departure.
Our server is Connection Encrypted:High-grade Encryption (AES-256 bit)

Is breakfast included in the rate?

Rich buffet breakfast is usually included for any type of room.

However we also have a RoomOnly rate which  not includes breakfast
Please always check in your reservation if reported  RO or BB with your rate

Is the room rate per person or per night?

The rate is always intended for the room per night

What is cancellation policy for my reservation?

Individual reservations

Hotel's cancellation policy allows cancellations without any penalty up to 48 Hours before reserved arrival ( 1pm ). 
First night will be charged by the Hotel after this deadline or in case of no show.
Refunds of payment by credit card will be only and solely carried out using the same credit card.
An automatic message will be sent by our system to confirm your cancellation,however we ask you to.Please advise us in case you do not receive this information so that we can confirm it directly with you.

Cancellation policy fo rreservations made on the Otas such like Booking.com , Expedia , etc, is 72 hours

 

Groups reservations

Cancellation policy for groups will be noticed at the moment of reservation for your knowledge and acceptance if different than individual ones

What are the check-in and check-out times?

Check-in time is at 2:30 PM 
Check-out time  is at 11:00 AM

You can leave your luggage either before check-in or after check-out.

How do I find out if you have availability?

The easiest and quickest way is to check our booking engine at book.anticopozzo.com where you can make an instant reservation.
If you don't see availability or have a more specific request, please contact us by phone or WhatsApp at +39 0577 942014. You can also send us an email at  info@anticopozzo.com

 

 

 

How can I find Hotel L’Antico Pozzo through a GDS?

Hotel L’Antico Pozzo – GDS Codes for Travel Agencies and Tour Operators

GDS Reservations

Hotel L’Antico Pozzo is available through the main GDS (Global Distribution System) networks, allowing travel agencies, tour operators and travel professionals to search for the hotel, check availability and rates, and manage bookings through their professional reservation systems.

Hotel L’Antico Pozzo GDS Codes

How can I drive to the front of the hotel to unload my baggage?

Our hotel is located in the historic center, in an enchanting position but subject to ZTL (Limited Traffic Zone). It is possible to arrive by car up to the entrance to unload your luggage: in this case we kindly ask you to let us know your vehicle's license plate number in advance, so that we can authorize access

The car must then be parked in the P3 and P4 parking lots. Parking lots  3/4  are public. Google maps Parking 3-4

Press the button at the entrance to receive a ticket, which you can then use to exit the parking lot by paying at the automatic pay station. 
If you're staying more than a day, you can purchase a discounted card after checking in at the hotel, which you can use for your entire stay without paying at the automatic pay station.

WHAT WE RECOMMEND:

If you have little luggage or suitcases with wheels, you can park directly at parking lots No. 3/4, use the elevator across the street under the trees that will take you to the walls of the historic center, walking to the hotel on the central St. Matteo Street via St. Martino Street. 

It is about 300 meters mostly flat. It is a good choice if you want to avoid entering/exiting the historic center by car. It is a short, quiet and suggestive walk, to enter the slow rhythm of the city and immediately begin to enjoy the unique atmosphere of the place.

IF YOU NEED TO GET TO THE HOTEL BY CAR

You can reach the hotel by car  from Porta S.Jacopo after the Bagnania Parkings n.3-4, follow Via Folgore da S.Gimignano - Via XX Settembre *** - Via S.Matteo 87 

*** As you can see in the photo below, once you reach the top of Via XX Settembre you will see these signs that force you to go left, however you are authorized to continue for the remaining 20 meters to enter main street San Matteo up to the hotel.
The hotel is located approximately 30 meters on the left, however, being one way road, we invite you to drive backwards to the hotel, so that you will then be ready to drive back to the car park from the same road you came.

Did you book on the online agencies?

 

 

Where can I park my car in San Gimignano?

The hotel is located in the historic center of San Gimignano on the main street San Matteo.  
How can I drive to the front of the hotel to unload my baggage?

The car must then be parked in the public P3 and P4 parking lots  Google maps Parking 3-4
Press the button at the entrance to receive a ticket, which you can then use to exit the parking lot by paying at the automatic pay station. 

You can buy weekly parking tickets to enter / exit during your stay at our reception for a discount dedicated to hotel guests if you stay more than one night 
There is no advanced parking space reservation service. In front of the parking lot #3 there is an elevator that leads to an entrance in the walls of the historic center.
From here you can walk to the hotel for around 300 meters.

FREE PARKINGS
Free parkings are also available around public schools however a bit more far waling back to the hotel

How long does it take to drive from your hotel to Pisa airport?

Suggested shortcut from PISA AIRPORT to SAN GIMIGNANO by car: Take direction to FIRENZE (State highway "FI PI LI", no toll ),exit at PONTEDERA exit (don't exit the previous one PONTEDERA-PONSACCO!!); as you arrive at the big roundabout go towards CASTELFALFI (additional direction signs FORCOLI, VOLTERRA, PALAIA)
Once in CASTELFALFI you will start to see signs for SAN GIMIGNANO.

Pisa International Airport Galileo Galilei Location: The airport is located 1.5km (1 mile) north of Pisa city centre 
Airport code: PSA Number of terminals: 1 Telephone: +39 (0)50 849 11 Fax +39 (0)50 849 216
Flight Information : +39 050 849300 Airline ticket office +39 050 849404 
Ryanair Ticket Office +39 050 503770 Luggage Assistance +39 050 849400 
Toll-free number 800 018 849  E-mail: sat@pisa-airport.com Website: www.pisa-airport.com

How long does it take to drive from your hotel to/back Florence airport ?

From the airport take the Highway A-1 direction Roma and after covered 12 km exit in Firenze-Impruneta.Then take freeway SI-FI (Siena direction).Exit when find Poggibonsi-Nord and follow signs to San Gimignano Length of trip around 60-75 minutes

AMERIGO VESPUCCI FLORENCE AIRPORT
Airport code: PSA 
Telephone: +39 055.3061300 / 3061697 Lost Baggage: +39 055.3061302 / 3061474
Fax: +39 055.3061355 Website: www.airport.florence.it

 

How far is your hotel from the city center?

The hotel is located in the historic center within the walls on the main street Via San Matteo.

How far is nearest train station and how to get to the hotel without my own car?

Coming from North or South it is suggested to take fast trains to Firenze and then a local trainto Siena , getting off in Poggibonsi.

Closest train station is in POGGIBONSI ,about 10 km far from the San Gimignano:Check train schedule online

Bus service is available from Poggibonsi  train station to -->  San Gimignano very often:Check bus schedule online  

Closest bus-stop to our hotel  is  Porta San Matteo.  

Please ask the bus driver if possible to get off at Porta San Matteo which is the second stop once you arrive to San Gimignano,we are just 100 meters walking up the historic main street on the right. 

However,the best way to get to our hotel from Poggibonsi train station in case you don't have a car, is by taxi

Once you get to Poggibonsi taxi are sometimes standing out of the train station; we can also book a taxi driver for you or check if our own minivan is available 

 Please always require to be taken to the front of the hotel; we had feedback by our guests about some taxi drivers who may try to leave you at Porta San Matteo. All our guests are allowed to get to the front of the hotel

 For later arrival or any difficulty please call us anytime  at  0577 942014

Which are best directions from Airport Roma Fiumicino?

To avoid Grande Raccordo Anulare  around Roma, from ROMA AIRPORT FIUMICINO take highway A12 direction CIVITAVECCHIA,then follow for GROSSETO and then SIENA .Near Siena take Superstrada (blue sign SI-FI) towards FIRENZE. 
Exit at POGGIBONSI-NORD and follow directions to San Gimignano. 
Otherwise the standard route is taking highway A1 and exit SIENA VALDICHIANA and  follow to SIENA

 

How do I access inside a ZTL and how to register my car?

To access our hotel by car, you must provide your license plate number using our online form.

This is essential for us to register your vehicle with the local authorities and authorize access to the ZTL (restricted traffic zone)

Do you have private parking at the hotel?

We don't have private parking; we're located on the main street of the historic center. You can drive there to unload your luggage, but you must park in the Bagnaia parking lot #3, just a few minutes' walk away. For stays of at least 2 nights, discounted parking passes can be purchased at the hotel. For more information, click here.

Are laundry or laundromat available in San Gimignano? Does your hotel have any laundry services?

	LAUNDRY SERVICE “VIOLA” VIA DEL POZZUOLO 8 SAN GIMIGNANO	MONDAY -FRIDAY 9 – 12:30   15 - 19   TEL. 0577 940103       328 869 3790
WASHING & DRYING	DELIVERY SAME DAY	€ 20 EACH 5 kg
IRONING SERVICE	DELIVERY IN 2 DAYS	€ 5 TROUSERS SHIRTS € 6 DRESS/SUIT
DRY WASHING	DELIVERY IN 2 DAYS	TO ARRANGE

-> BRING YOUR CLOTHES

-> PAY IN ADVANCE

->HAVE THEM TAKEN TO THE HOTEL

 

There is  also a laundromat /laundrettes  available 24/24  in  San Gimignano by walking distance 5 minutes from the hotel.

Is it possible preparing a gluten-free meal for a person with celiac disease?

Preparing a gluten-free meal breakfast for a person with celiac disease is possible,we kindly ask you to inform us when making your reservation.

What time does your breakfast buffet run?

Buffet Breakfast is served every morning from 7.30 to 10.00 in the breakfast room and terrace.

Will there be a hair dryer available for my use at the hotel?

All rooms are provided by hair dryers which are located in the bathroom.
Handle hair dryers are also available on request.

Do you offer complimentary transformers to convert 110V to 220V?

We have some complimentary trasformers available but we suggest to bring your own one in any case.
Rasor plug 110V is also available

What amenities are included in my room?

All our room are provide by:

* En-suite bathroom
* Direct-dail telephone
* Free Internet wireless
* Minbar
* Kettle
* In-room safe
* Satellite TV
* Hair dryer
* Air conditioning
* Iron and ironing board (on request)

Are air conditioning and heating available?

Our heating and air conditioning system is centralized and is programmed according to the summer / winter season.
Heating is normally provided from mid-November to mid-April, and air conditioning from mid-May to mid-September

Do you have the possibility to park and charge bicycles safely?

Yes, we have a private court-yard where is possible store and charge bikes

Do you have a restaurant at the hotel or do you suggest a restaurant?

L'Antico Pozzo does not offer dinner service, and we do not have an on-site restaurant. However, our hotel offers a delicious breakfast, and just steps from the hotel, here in the historic center,there are numerous excellent restaurants, offering a wide variety of cuisines to suit every taste, whether you prefer local specialties or international dishes. We would be happy to provide you with recommendations tailored to your preferences. At check-in, we will inform you of the best dining options available, and throughout your stay, we are here to assist you in finding the perfect spots for every occasion.

Usually, unless you're traveling with a large group, reservations are not mandatory in advance. However, if you'd like help with making a reservation or need any further suggestions, please don't hesitate to ask!

Why does the tourist tax have to be paid in cash?

The tourist tax is a personal municipal tax, and our property acts solely as a withholding agent, collecting it on behalf of the local municipality.
Unfortunately, the municipality has not provided us with a dedicated electronic payment terminal for this tax, so we are required to collect it in cash only.

For your convenience, there is an ATM just 20 meters from the hotel.

I need an invoice made out to my company. What should I do?

To issue an invoice in your company’s name, the request must be made at the time of check-in. This allows us to correctly register your billing details and prepare the invoice in advance, avoiding delays during check-out.

If you haven’t provided your company information yet, please let us know as soon as possible.

What should I do if my Wi-Fi connection is slow?

If during your stay you notice that your room's Wi-Fi connection is slow, please let us know immediately. We'll be happy to help: in many cases, a simple reboot of the access points restores optimal performance parameters and ensures full service efficiency, ensuring you have the best possible experience.

Mass Times in San Gimignano

What are the weekday Mass times in San Gimignano?

Weekday Masses are celebrated at the following times:

• 8:00 AM – Church of San Girolamo
• 5:00 PM – Church of Sant’Agostino
• 6:00 PM – Church of Santo Bartolo

What time is the vigil Mass celebrated?

The Saturday vigil Mass is celebrated at:

• 6:00 PM – Duomo Collegiata

What are the Sunday Mass times?

On Sundays, Masses are celebrated at the following times:

• 11:00 AM – Duomo Collegiata
• 11:00 AM – Church of Sant’Agostino (Holy Mass in English)

Where is the English Mass celebrated in San Gimignano?

The Holy Mass in English is celebrated every Sunday at 11:00 AM at the Church of Sant’Agostino.

Can Mass times change during holidays?

Yes, during Christmas, Easter, patronal feasts, or special celebrations, schedules may vary. It is recommended to check the updated parish announcements.